- Frequently Asked Questions
Frequently Asked Questions
Is there a free shuttle bus from JR Sendai Station?【Weekdays Only】We operate.【Reservation required】
●Operation section, JR Sendai Station East Gate·Shuttle bus stop - Rantei(About 30 minutes…Continue reading
Where is the nearest station?Aiko station of JR Sensei line becomes nearest station.From there, it is about 15 minutes by taxi.
Can I go by bus from Sendai Station by bus?① Sendai West Liner(About 40 minutes)/Get off at Rantei Mae
Sendai station west entrance 63 street.Kawasaki Town row.One trip in operation p…Continue reading
Is there a free parking lot on site?About 200 cars can be parked for free at the site of Rantei.There is no height restriction, so you can park a large bus or 4 t truck.Because…Continue reading
Is it a group use, can you please ask for a private shuttle bus?As long as it is within Miyagi prefecture, more than 10 groups are available free of charge.(First-come-first-served reservation) Please not…Continue reading
Can I have a day-trip hot spring?We also accept one-day hot springs.
●Time: 11 am to 5 pm (reception accepted until 4 pm)
※Every Tuesday it will be a holiday day for equip…Continue reading
About the use time of the public bath.Bathing hours are from 11: 00 to 25: 00, from 5: 00 to 9: 30.
※From 9: 30 to 11: 00 is cleaning time every day.
Is there a celestial bath?There is one each for each man and woman.
Please tell me about the efficacy of hot springs.●Izumi quality is iron-containing (Ⅱ), sulfur-sodium-calcium-chloride spring (hydrogen sulfide type) hypotonic neutral high-temperature spri…Continue reading
Is there a sauna?Unfortunately, it is not.
Is there a private bath?Unfortunately, it is not.
Check in time, check out time.Check in will be from 14: 30.
If your arrival time is over 18:00 please be sure to contact us.You can use the lobby lounge even before check…Continue reading
What time is dinner and breakfast?●Dinner: From 18: 00. (Final/From 19: 30)
※Please note that dinner can not be prepared in case of arrival at the hotel after 19:30.In additi…Continue reading
Is there a non-smoking room?As the number of rooms is limited, please make a reservation in advance.If there is no room in the non-smoking room, we will respond to usua…Continue reading
About the fixtures of the guest room.All the rooms have a fridge.Because the inside becomes empty, please use 3F vending machines and shops.
※We can not accept alcoholic drinks,…Continue reading
About yukata with childrenThere are yukata for children (large, medium, small).We will prepare a yukata robe that fits the size of your child.
Is there a Western-style room (single / twin)?There are 8 single rooms and 4 twin rooms.(All rooms in Western-style room are non-smoking)
For those traveling by yourself, those who prefe…Continue reading
Is there a meeting room?There is a convention hall so please use it for conferences, training and meetings.White board, screen, projector (chargeable) are also avai…Continue reading
About the Internet (Wifi).Free Wifi is available within the facility.
We have a computer for Internet browsing in the lobby, so please use it freely.
Is there a humidifier rental?Please ask the front desk as it is.
Please tell me the payment method.In addition to paying cash, payment with cards is VISA / Master Card / JCB / American Express / UC / DC / NICOS / Diner's Club / Life / Ion …Continue reading
Can I send luggage from the hotel?It is available at the shop.Please feel free to ask.
Please tell me about your child's dietary content.For children of elementary school, kids meal or a meal.We have kids meal for young children.(In case of meal plan)
Can I bring in foods / drinks?We can not accept alcoholic drinks, juices, sweets from outside in the facility.
Can you direct a surprise such as a birthday celebration?We will assist you as much as possible, such as preparing cakes and flowers.Please contact me.
(Reservation required three days prior to arr…Continue reading
About the correspondence of food allergy.We will be happy to assist you as much as possible so please contact us at the time of booking.
(Please inquire 3 days in advance)
Are there places where you can drink tea, such as a cafe?You can use it since we offer drinks at Tea Lounge "Kyokusui" (2nd floor).Herb tea, organic cultivated coffee, tea, juice etc.
Is there a place where you can eat at night?Inside the facility, there is a Restaurant "Ran no Sato", and you can eat ramen, dumplings, snacks and so on.
Opening Hours: From 19:00 to 2…Continue reading
Is there a convenience store nearby?There are Seven Eleven and Lawson in the place of 5 minutes by car (about 15 minutes on foot).
Can you do beauty salon · massage etc?There is "Iyashi Street" before the large public bath.Healing Beauty Salon, Foot & Hand, Smoothing etc are prepared for abundant menu.Please…Continue reading
Please feel free to contact us if you have any questions.